Norquest College


3 weeks ago
Job ID
# Positions
Job Type
Full Time
Job Industry
Career Level
Years of Experience

Job Description





NorQuest College helps students unlock their potential and realize their dreams. We are Challenge Positive and embrace every situation as an opportunity. As the Edmonton region’s largest community college, we play an integral role in Alberta’s education system. NorQuest College offers a vibrant, inclusive, diverse, and student-centred learning environment that transforms lives and strengthens communities. We are nationally recognized leaders in health, community studies, and business post-secondary career programs, as well as foundational, intercultural, and language training. We are proud to offer our employees meaningful work, competitive salaries, a comprehensive benefits program, and a commitment to a positive work/life balance. This is an exciting time to be a part of NorQuest College. Take a step forward with us. Together, we can help build and sustain a strong province for future generations.


The Office of Student Judicial Affairs (OSJA) is committed to upholding NorQuest College’s standards of personal conduct and academic integrity. This office provides assistance and advice to students, staff, and faculty involved in dispute resolution; ensures procedural fairness and compliance in the college’s handling of complaints; and partners with other student services and program areas to identify and mitigate factors that contribute to misconduct reports.

The role of the Student Conduct Officer is to investigate reports of non-academic misconduct, and serve as the initial contact person within the Office of Student Judicial Affairs. Reporting to the Manager, Academic Support Centre, and supervised by the Student Judicial Affairs Senior Officer, the Student Conduct Officer conducts fair and prompt investigations of allegations of non-academic misconduct; this includes pursuing informal resolutions to support student development when possible, and recommending sanctions in accordance with the college’s policies and procedures when necessary. The Student Conduct Officer is also responsible for fielding general inquiries from students, staff, and faculty seeking information from the OSJA, and coordinating the intake of new cases.

The successful candidate for this position will have excellent interpersonal and communication skills, will display intercultural awareness in interactions with students and staff, and will be trauma-informed in their approach to investigations. This individual will use sound judgement with the goal of ensuring that all members of the NorQuest community benefit equally from the maintenance of a positive learning environment.


  • Investigate complaints of non-academic misconduct as per the Student Judicial Affairs Policy and Procedures
  • Recommend sanctions to Student Judicial Affairs Senior Officer
  • Seek informal and alternative dispute resolution pathways when suitable
  • Liaise with relevant parties as necessary, including students, staff, faculty, program chairs, counsellors, the Office of the Registrar, on-campus security, and local law enforcement
  • Be interculturally-aware and trauma-informed when interacting with members of the college community
  • Develop internal investigative processes based on best practices in post-secondary sector
  • Handle intake and respond to general inquiries with respect to Student Judicial Affairs Procedures (Academic Misconduct, Non-Academic Misconduct, Student Complaints, and Academic Grade Appeals); escalate files to Student Judicial Affairs Senior Officer when appropriate
  • Manage the administration of Student Judicial Affairs caseload, record outcomes of complaints, and oversee the fulfillment of any conditions
  • Represent the OSJA at student disciplinary hearings as required
  • Collect and report data to support the development of new processes and initiatives
  • Assist the Student Judicial Affairs Senior Officer with other duties as required


  • Master’s Degree preferred; Bachelor’s degree required in a related field.
  • 1 -3 years of experience working with judicial or quasi-judicial processes, ideally in a post-secondary setting
  • Working knowledge of best practices in student judicial affairs, campus safety, student services, trauma informed practice, and/or alternative dispute resolution (i.e., mediation, restorative justice)
  • Experience conducting investigations and providing rationale to support findings
  • Excellent critical thinking and problem-solving skills
  • Excellent interpersonal and communication skills, and a demonstrated ability to communicate clearly and effectively with others regardless of age, race, sex, sexual orientation, cultural identity, ethnicity, disability, political or religious affiliation, or economic status.

SALARY:  $65,318 per annum - $84,817 per annum; plus immediate participation in our pension and benefits program. 




CLOSING DATE:   October 6, 2017   


TO APPLY:  If you meet the requirements of this position and wish to apply please continue with this online process by uploading your resume and cover letter in one document.  


NOTE: Notification of receipt will be sent only to online applicants.


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