IT SERVICE MANAGEMENT PROCESS SPECIALIST
EDUCATION AND INFORMATION TECHNOLOGY
Are you a logical, service-focused, organizer? Are you known for building relationships, and your commitment to business process improvements? Do you easily build relationships through collaboration and cooperation with coworkers and organizations and vendors? If so, consider this opportunity!
Reporting to the Manager, IT Security, Governance & Service Management, the ITSM Process Coordinator supports the implementation, management and continuous improvement of ITIL best practice processes. They work with E&IT staff to implement best practices and ensure process objectives are met so that the intended benefits are realized. They are invested in maturing the organization’s processes to enable E&IT to maximize efficiency while delivering improved and consistent services to its clients. Through the use of performance measurement techniques, the ITSM Process Coordinator will be able to quantify and demonstrate E&IT's performance as a service provider and show E&IT's value proposition to the institution.
SALARY: $59,380 - $77,106 per annum. Commensurate with education and experience. A competitive salary and benefit package starts on day one.
COMPETITION NUMBER: P10-18-MS
CLOSING DATE: October 9, 2018
TO APPLY: If you meet the requirements of this position and wish to apply, please continue with this online process by uploading your resume and cover letter combined as one document
NOTE: Notification of receipt will only be made to on-line applicants. Candidates selected for interview will be contacted within 28 days.
NorQuest College helps students unlock their potential and realize their dreams. We are Challenge Positive and embrace every situation as an opportunity. As the Edmonton region’s community college, we play an integral role in Alberta’s education system. NorQuest College offers a vibrant, inclusive, diverse, and student-centred learning environment that transforms lives and strengthens communities. We are nationally recognized leaders in health, community studies, and business post-secondary career programs, as well as foundational, intercultural, and language training. We are proud to offer our employees meaningful work, competitive salaries, a comprehensive benefits program, and a commitment to a positive work/life balance. This is an exciting time to be a part of NorQuest College. Take a step forward with us. Together, we can help build and sustain a strong province for future generations.